Privacy Statement

Colinlew values your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website colinlew.com, use our services, or make a purchase. We are dedicated to complying with applicable data protection laws and ensuring transparency in our data handling practices.

1. Information We Collect When you use our site or make a purchase, we may collect the following information:

  • Personal identifiers: name, email address, phone number, shipping and billing addresses

  • Account details: username, password, and account preferences

  • Transaction information: order history, payment details (via third-party payment processors)

  • Device and usage data: IP address, browser type, operating system, pages visited, and time spent on the site

We collect this information through direct interactions (e.g., order forms, email), automated technologies (e.g., cookies), and third-party analytics tools (e.g., Google Analytics).

2. How We Use Your Information Your information is used to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website performance and user experience

  • Communicate promotional offers, updates, and newsletters (with your consent)

  • Detect and prevent fraud and security threats

3. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties who assist us in operating our website, processing payments, delivering products, or analyzing data—under strict confidentiality agreements. These include:

  • Payment gateways

  • Shipping service providers

  • Analytics partners

  • IT and hosting providers

4. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes SSL encryption, secure server infrastructure, and regular security audits.

5. Your Rights Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request data portability

  • Object to or restrict data processing

To exercise these rights, please contact us at assistance@colinlew.com.

6. Cookies and Tracking Technologies We use cookies to personalize content, improve site navigation, and analyze traffic. You can manage cookie preferences via your browser settings.

7. Retention of Data We retain your information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, and resolve disputes.

8. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect information from minors.

9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. Changes to This Privacy Statement We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site indicates your acceptance of the revised policy.

Contact Us If you have any questions about this Privacy Statement, please reach out to us at: Email: assistance@colinlew.com